Visas, work permits, licence renewals and attestation for companies and families. We deal with GDRFA, MOHRE, ICP and DET on your behalf.
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Company and personal transactions across Dubai mainland and free zones. If it needs a government approval, a portal submission or a trip to a service centre, it's probably on this list.
Everything that goes through GDRFA and ICP for your company: new visas, renewals, cancellations, and the establishment card that keeps the file open.
Work permits, labour contracts and the compliance side of employing people in the UAE, from quota to payroll registration.
Trade licence renewals and amendments with DET or your free zone, plus the paperwork that has to line up around them.
Attestation of UAE and foreign documents, legal translation into Arabic, notarised powers of attorney and board resolutions.
Residency for your spouse, children, parents and household staff, plus Emirates ID renewals, newborn visas and status changes.
A PRO department without hiring one. All routine government work for the year, one manager who knows your file, one renewal calendar.
For new hires inside or outside the UAE. Every step filed in the right order, so nothing expires while waiting for the next one.
Residency for company owners and partners, tied to your licence and shareholding. We check the MOA and share split before filing.
We start well before the expiry date: medical test, insurance check and Emirates ID renewal, done in one run with the visa itself.
When someone leaves, the work permit and the visa both have to be cancelled, in that order. We do both and explain the grace period to the employee.
Your company's immigration file. If the card lapses, visa transactions stop. We open, renew and amend it, and clear whatever is holding it up.
If you qualify through property, business or skills, we put the file together and handle the application for you and your family.
MOHRE work permits, offer letters and employment contracts in the standard format, signed and registered.
How many people you can sponsor depends on your office and your company file. When you're growing, we update the file and apply for more.
Companies registered with MOHRE pay salaries through the Wage Protection System. We register the company and sort out the mismatches that trigger MOHRE warnings.
Employees have to subscribe to the ILOE scheme, and the fines land on them personally. We check your team and register anyone who's missing.
If your company falls under Emiratisation targets, we register you on Nafis, keep the reporting in order and flag deadlines early.
MOHRE has separate permits for part-time staff, short projects and people already on a family visa. We file the one that fits your case.
Renewals with DET or your free zone authority. The lease, approvals and fees have to line up first, and we check them before the deadline.
Adding an activity, changing the trade name, bringing in or removing a partner, replacing the manager.
Tenancy contract registration for your office, warehouse or home. You'll need it for licence renewals, visas and utilities.
Membership registration and renewal for mainland companies, certificates of origin and attestation of commercial documents.
Importer and exporter registration with Dubai Customs, so your first shipment doesn't sit at the port waiting for paperwork.
Deregistration in the right order: visas cancelled, labour file closed, licence cancelled, clearance letters collected.
The last UAE stamp on foreign documents, and the one UAE documents need before a foreign embassy accepts them.
Degrees, marriage and birth certificates issued abroad need a chain of stamps before the UAE accepts them. We map it out for your country.
Certified translation into Arabic by licensed legal translators, accepted by courts, ministries and free zones.
POAs, board resolutions and MOA changes, drafted properly and notarised in Dubai.
Good conduct certificates from Dubai Police for a new job, a licence application or immigration to another country.
Originals collected from your office or home and brought back after stamping, so nobody on your team loses half a day to it.
Spouse, children and parents under your sponsorship. We check the salary and tenancy requirements before you pay any fees.
Nanny, housekeeper, driver or cook. Visa, contract and medical under your personal sponsorship.
A baby born in the UAE needs a residence visa within 120 days. Birth certificate translation, passport, visa, done in order.
Renewal, replacement of a lost or damaged card, and updating details after a passport change.
Visa medicals booked at a slot that suits you, and basic health insurance arranged if you don't have a policy yet.
Came on a visit visa and got a job offer, or joined family here? In many cases the status can be changed without leaving the country.
Nobody calls a PRO when everything is running smoothly. These are the messages we get most often, and what happens next.
A new hire starts on the 1st. There's no entry permit yet.
We file the work permit and entry permit as soon as we have the passport copy and signed offer, then fit the medical and biometrics around their first week.
The establishment card expired and everything stopped.
An expired card freezes the company's immigration file: no new visas, no renewals. We renew it, clear the fines and restart whatever got stuck.
Sent back from the service centre. Again.
It's usually something small: a name spelled two ways, a missing attestation, an old photo. We check the full set of documents before anything is submitted.
A fine I only found out about at renewal.
We keep one calendar for your licence, establishment card, visas, Emirates IDs and insurance, and start each renewal before the deadline, not on it.
An employee resigned. What gets cancelled, and when?
Work permit first, then the residence visa, with the employee's signatures where MOHRE asks for them. We also tell them how long their grace period is.
My degree needs attestation, and it was issued abroad.
The chain is home-country legalisation, then the UAE embassy, then MOFA here. We work out the steps for your country and take care of the UAE side.
My family arrives in three weeks.
A family visa depends on your salary, your tenancy contract and attested certificates. We check all three first, so any gap shows up before the tickets are booked.
Our office manager spends two days a week on government runs.
Common in companies of 5 to 30 people. Hand the government side to us and get that time back for the job they were actually hired to do.
An in-house PRO means a salary, a visa, a car and a backup plan for when they're on leave. Most companies with a handful of staff don't have enough government work to justify that, and too much of it to keep doing it themselves.
Alcenza Business Services is a Dubai consultancy in Business Bay. We set up companies and arrange residency, and PRO work is how we stay with clients after that: the renewals, new hires and paperwork that come round every year.
In working hours, from the person handling your file. No ticket numbers, no call centre.
Our fee is fixed before we start. Every government payment comes with the official receipt.
Including the rule changes that catch companies out: new portals, new fines, new document requirements.
Visas, labour, licensing and documents. No juggling four agents who don't talk to each other.
Talk to us in yours. We take care of the Arabic side of the paperwork.
Mon–Sat at Court Tower. Drop in with the originals or meet the manager handling your file.
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